New Century Software is a leader in developing data management and integrity management solutions for the oil and gas pipeline industry. These pipelines transport natural gas and hazardous liquid petroleum products throughout the US and the world. The company develops desktop, web and mobile applications that help pipeline operators manage information about pipeline assets and ensure safe operation. The company supports these implementations and applications with professional services that include pipeline risk analysis, data conversion, data migration and consulting.
The position of Support Analyst I reports to the Customer Support Manager. Responsibilities are presented in order of priority and include, but are not limited to, the following: